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Contact Us

Have a question not answered on our FAQ page? A concern regarding your order? Just wanna let us know how much you love your Papkara purchase?

Feel free to get in touch with us via one of the following methods:

Email: support@papkara.com

Phone: 1-(800) 515-9628

Chat: Quickest way to reach us is by chat

Snail Mail: 6 Liberty Square, Boston, MA 02109

Email is recommended/preferred, as it allows us to provide a more complete answer that you can refer back to as needed. Plus, sometimes we're flitting back and forth from the office to the shop and aren't able to get to the phone immediately.

Please note that our business hours are 9AM - 5PM EST, Monday through Friday. We strive to reply to voicemail and emails received during business hours promptly the same business day, but if you happen to contact us outside of business hours, we will reply back the next business day. Unless there's an actively-occurring zombie apocalypse and/or hostile alien invasion. Those may result in customer service delays. Please bear with us.

Need to return or exchange an item? Please visit our return/exchange page.